Rainmaker Software

Call (800) 336-0339
Providing sales and management solutions to independent retailers since 1978.

Service Manager

In this market – every dollar counts. No Dealer can afford to continue yesterday’s bad habits – especially when it comes to billing service and warranty work. Today, this is an even more critical part of your cash flow and profitability.

Service Manager gives you complete control of your service department. Work-orders are easier than ever to process, manage, complete and invoice, and everything can be tracked back to a sale, set-up or warranty invoice.

This software will eliminate costly errors in your sales department with real time reporting back to the accounting system. Most importantly, this program will ensure that you get paid for the service work you are doing for your factories.

Simplify your Service - Maximize your Profit!

Control your Costs:

Every piece of work will be tracked and billed
Parts and Labor will be tracked to every home
Manufacturer Warranty rate are stored for future invoicing
Parts purchased for work orders are automatically bill with the work order
Every warranty repair will be invoiced!

Analyze and Trouble Shoot:

See where the bottle necks are happening in your service department
See which crews are best at which jobs.
Know which technicians are making you the most money
See which makes/models are giving you the most trouble
Use repair codes to track time and materials used for different jobs

Monitor the Service Department:

Easy service writing shows you every work request or estimate in the system.
Each home's service history is available at the touch of a button.
Track in-house workers and subcontractors to see work-load, completed work and billing history.
View service problems by job code to analyze repetitive service problems.
See unpaid bills, completed but unbilled work and incomplete work-orders.
Track parts orders back to individual Work orders.

Additional Features:

Canned repair orders for easy billing.
Build, store and retrieve estimates.
Integrated with A/R, accounting & inventory.
Integrates with CRM & Sales
Back up by world class support.

sample work order