System Manager Training

Participants in this five-day course learn the ins and outs of the entire Competitive Edge system. This course is for System Managers who have recently come on board to run a system that is already operating and implemented within a retail operation. This meeting is also ideal for the System Manager who would like an in-depth overview of The Competitive Edge.

Participants are asked to bring sample data from their companies to use in a demo version of their Competitive Edge company. They learn about:

• Passwording
• Assigning and monitoring daily work activities
• Pulling daily reports
• What makes the system work and how it fits together and interfaces
• Fundamentals of data entry from an advanced user perspective
• Updating various modules (the do's and don'ts of system file maintenance)
• Balancing and reconciling
• Closing the month
• Knowing the difference between functional and analytical reports

Participants also learn what reports should be pulled on a daily, weekly and monthly basis. The basiscs of report interpretation (the ABC's not the XYS's) are covered. The functional reports as well as the payables reports of the F11 Reports Generator are covered in detail. Analytical reports covered are as follows:

• Deposit on Hand analysis
• Variable Gross Profit Reports
• Inventory Available for Sale
• Credit Managers Report
• Customer Contracts
• Homes on Order
• Delivery Report

This training is led by a senior staff member with the assistance of Rainmaker Software technical staff members.

Appropriate training manuals will be provided.